Yes. THEY ARE FREE for the peninsula (Spain and Portugal). You read well. Always, no minimum amount. We know: it's fabulous. 

* Balearic Islands: 
If you are lucky enough to live in the Balearic Islands the expenses are free if you pick up your order at one point. If you prefer that we deliver it to your home, it is free from € 130. For orders less than this amount the cost is € 9.90. 

** No shipments are made to the Canary Islands, Ceuta or Melilla, or to post office boxes. 

Normally, you should have your order in 1-2 business days. Remember that if you place your order on the weekend until the next business day we will not prepare it.

If after this period you have not received your order or have a delivery notice from the courier company, please contact us. We will find out what has happened and we will do everything possible to have it in your hands as soon as possible.

Here is a link where you can check the status of your order at all times: https://celeritastransporte.com/contacto/.

If you live in Madrid you can also have the option of Delivery on the day.

If you are little at home, for you there are Pick up points, a wonderful invention.

There are more than 1,200 Points spread throughout Spain and Portugal and they are waiting for you. You don't have to wait for them. The Collection Points are kiosks, bookstores, shops ... 

They have no extra cost and you can pick up your order whenever you want and with a long schedule. Check the schedule clicking on the point above the map. 

If you live in Madrid you can come to pick up your order at our office. We are in Bravo Murillo, 36, in the zip code 28015.

We like nothing more than sending our products far away. 
We ship orders to countries within the European Union.

Portugal
Shipping costs: free (no minimum order).
Delivery in 1-2 business days

Germany, Austria, Belgium, Denmark, Slovakia, France, Holland, Hungary, Italy, Poland, the United Kingdom and the Czech Republic.
Shipping costs: € 7.50, free with orders over € 100.
Delivery in 2-4 business days

Ireland and Sweden
Shipping costs: € 15, free with orders over € 150.
Delivery in 4-5 working days

Finland and Greece
Shipping costs: 24€.
Delivery in 5-6 working days.

Of course. Many people give Laconicum as gifts. Also, you can add a personalized message. Write to us and we will take care of everything.

We do not gift wrap but you can add our Laconicum Bag and ask us to put the products inside.

If you don't know what to give, the Laconicum Gift Card it is always a good option. You can buy the Digital Gift Card wave Physical Gift Card and choose the amount of the gift. Gift Cards do not expire.

You can pay using most credit and debit cards or with Paypal.

Cash on delivery payments are not allowed.

Yes, it is 100% recyclable.

If you still have not received the email informing that your order has left our office, write to us at hola@laconicum.com and we will make the change.

If you have already received it, you can modify it in this link: https://celeritastransporte.com/contacto/

All orders include samples. Choose the one you most want to try. 

If you don't plan to order, you can buy one physical gift card for the amount you want and ask for samples with it. And so, once you try them, you can place the order using that gift card.

Both are good solutions!

On promotional days we will not be able to meet requests for samples.

To get a 10% discount you must subscribe to our newsletter: https://laconicum.com/pages/newsletter.

You will receive an email to confirm your account, and once confirmed you will receive the discount code (wait a bit, and also look at your spam). You must agree to receive marketing in order to receive discounts.

Remember that the discount will expire after 15 days.

We search, we watch, we read, we travel, we consult, we ask, we discard and above all, we test. 

Little, apparently. But, if you dig in, you see that they are all, in some way (or all) extraordinary. In addition, they have a history behind them, their own personality and that which we repeat so much called honesty. They are brands that we defend privately. And we would use them all. In fact, we use almost all of them.

In Laconicum alone We sell cruelty free brands that are not tested on animals.

Laconicum should be the first website you consult every day. You can subscribe to our newsletter. Learn about the news, launches, special promotions and discounts. You will always have something to tell your friends. Leave us your mail here. We also recommend that you follow us on RRSS: Twitter, Facebook, Pinterest and in Instagram. 

And we don't ??? Wow ... Tell us more about her. We love getting to know new products and brands. 

Laconicum is a 100% online store. Call or write us whenever you need, we will be happy to listen to you and assist you.

Once a year we organize an ephemeral store, in order to get to know our customers and get them to know each of our products closely.

We encourage you to subscribe to the newsletter so that you are up to date with these events, as well as promotions, launches and discounts.

We will accept the return of products as long as have not been opened or used Y are in perfect condition and in its original packaging.

You have a maximum period of 14 days from receipt of the product. Beyond this period, we will not be able to accept returns.

You must send us the product and, once we verify that it is in perfect condition, we will make the refund through the same means of payment that you used to pay for the order (or a gift card), less the original shipping costs (€ 4 for standard shipments in peninsula). Shipping costs to Laconicum for exchanges or returns are at your expense. 

You are responsible for ensuring that both the product and its packaging arrive in perfect condition; if not, we will not be able to refund. Use the same box in which the order arrived (or a similar one) to avoid damage to the packaging during transport.

Contact us and we will inform you of the details.

Please, check your order upon receipt, if a product is not correct we will take care of everything. Contact us and we'll fix it. 

Contact us and we'll fix it.

If you have sensitive skin, we recommend that you always ask us for samples to test the products before buying them.

If you have had a reaction with a Laconicum product, we will need you to fill out a form and, if possible, send us a photo. This way we will know the nature of the allergy and we will communicate it to the brand and be able to help you. You have to start this process within a maximum of 14 days from the date of receipt of the product. 

We will ask you to send the product to our offices (the shipping costs are at your expense) and once we make the necessary checks we will refund the amount in a gift card.  

Contact us and we will inform you of the details.

For hygiene reasons, Laconicum does not allow the return of products that have been used before.

We will accept the return of products as long as They have not been opened or used and are in perfect condition and in their original packaging.