Voluntary return: you can return your order voluntarily without problem; We only need you to send it to us at this address, within a maximum period of 14 days from the date of receipt (bear in mind that the shipping costs are on your account):

Laconicum SL
Bravo Murillo 36, office 8
28015 Madrid

If you have placed an order and you have regretted write or call us as soon as possible. If your order has not left our offices, we will cancel it without problem. If the order is already on its way, we will have to wait to receive it back at our office. Once received, we will refund the amount less the shipping and return costs (€ 7 for shipments in the peninsula).

If the order has already been sent: within 15 days from the second failed delivery attempt or if it is refused by you, the order will be returned to Laconicum. We will reimburse you for this amount, discounting our corresponding shipping and return costs (€ 7 for shipments in the peninsula).

For international orders the corresponding shipping costs will be discounted. We recommend that you always choose, as far as possible, the option of delivery to the collection point, especially if you are not at home much.